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MyPol App - FAQ
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MyPol App

Help Center

Find all the answers to your questions about our political application

Rules & Policy

What are the moderation rules on the platform?

Our platform follows strict moderation rules to ensure a respectful environment. Hateful, discriminatory, defamatory content or content inciting violence is strictly prohibited. All political content must be verifiable and sourced. Users must comply with applicable laws and copyright.

How is personal data handled?

We strictly comply with GDPR and data protection regulations. Your personal data is collected only with your consent and used only to provide the application's services. You can access, modify or delete your data at any time from your profile.

What is the privacy policy?

We never share your personal data with third parties without your explicit consent. Anonymized data may be used for statistical purposes or to improve our services. All data is encrypted and stored securely.

How to report inappropriate content?

You can report any inappropriate content using the "Report" button on each publication. Our moderation team will review your report as soon as possible and take appropriate action.

Application Usage

How to create an account?

To create an account, click on the "Sign up" button at the top right of the screen. You will need to provide a valid email address, create a secure password and accept our terms of use. A confirmation email will be sent to you to finalize your registration.

How to participate in debates?

To participate in debates, navigate to the "Debates" section of the application. You can join an existing debate or create a new one. Make sure to follow the moderation rules and remain courteous with other participants.

How to follow political news?

The "News" section of the application allows you to follow political news. You can customize your news feed by selecting your topics of interest and the political parties you want to follow.

How does the voting system work?

The voting system allows you to express your opinion on various political issues. Votes are anonymous and serve to generate statistics on political trends. You can participate in votes from the "Consultations" section of the application.

Account & Security

How to modify my personal information?

You can modify your personal information by accessing your profile, then clicking on "Edit profile". You can change your photo, username, bio and other public information. Some changes may be subject to validation.

What to do if I forgot my password?

If you forgot your password, click on the "Forgot password" link on the login page. You will receive an email containing a link to reset your password. This link will expire after 24 hours for security reasons.

How to delete my account?

To delete your account, go to your account settings, then to the "Privacy and security" section. You will find the option to permanently delete your account. Note that this action is irreversible and all your data will be permanently erased.

How to secure my account?

We recommend using a strong and unique password, enabling two-factor authentication (available in security settings), and never sharing your login credentials. Beware of suspicious emails or messages that might try to steal your information.

Technical Issues

The application doesn't load properly, what should I do?

If the application doesn't load properly, first try refreshing the page. If the problem persists, check your internet connection. You can also try clearing your browser cache or restarting the application. If the problem continues, contact our technical support.

I can't log in, what's the solution?

First check that you are using the correct credentials. If you forgot your password, use the reset function. Make sure your account has been activated via the confirmation email. If the problem persists, contact our support specifying the error message you're encountering.

Notifications aren't working, how to fix it?

First check the notification settings in your profile and in your device settings. Make sure notifications are enabled for our application. If the problem persists, log out and then log back into your account. As a last resort, reinstall the application.

The application crashes frequently, what can I do?

Make sure you are using the latest version of the application. Crashes can be caused by an outdated version. Also check that your device has enough memory space and that your operating system is up to date. If the problem continues, contact our support.

Can't find an answer to your question?

Our support team is here to help you

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